Warranty

Quality Guarantee

We guarantee the quality of all products available in our store. Every item is inspected before shipping.

What the Warranty Covers

• Manufacturing defects (printing defects, material damage)
• Product not matching the description on the website
• Damage during shipping

What the Warranty Does Not Cover

• Mechanical damage caused by the buyer
• Normal wear and tear from prolonged use
• Damage resulting from improper care

How to Use the Warranty

If you discover a defect, contact us within 14 days of receiving the product. Send a photo of the defect to support@moonesify.com — we will resolve the issue promptly.